QPay prepaid reward card on a trade counter

QPay Trade Rewards

Keep Your Best Customers Loyal.

Reward your top trade customers with QPay — the prepaid card built for builders merchants, electrical suppliers, and trade counters.

UK team. No commitment.

Audience

Who the product is for

For trade wholesalers and counters who want to reward their best customers without discounting stock. Simple for teams to run; professional for customers to use.

🔧 Building & Construction

  • Builders merchants
  • Timber & joinery suppliers
  • Roofing supplies counters
  • Brick & block yards

💡 Electrical & Mechanical

  • Electrical wholesalers
  • Lighting showrooms with trade counters
  • HVAC suppliers
  • Plumbing & heating merchants

🚪 Finishing & Interiors

  • Kitchens & bathrooms suppliers
  • Tile showrooms with trade accounts
  • Flooring & carpet wholesalers
  • Paint & decorating centres

🏗️ Specialist Trades

  • Steel & metal stockholders
  • Glass & glazing suppliers
  • Insulation & drylining merchants
  • Fire & security equipment counters

🚜 Outdoor & Heavy

  • Landscaping suppliers
  • Agricultural merchants
  • Fencing & decking yards
  • Quarry & aggregate depots

🚛 Auto & Industrial

  • Automotive parts factors
  • Tyre & exhaust distributors
  • Industrial fasteners & fixings
  • PPE & workwear counters

Features

How It Works

Load the card

Add funds quickly and securely through your supplier portal.

Reward your top customers

Hand them a QPay card pre-loaded with funds as a loyalty thank you.

They spend anywhere

Customers enjoy flexibility; you keep loyalty without discounting.

Suppliers choose QPay

Why Suppliers Choose QPay

  • Boost repeat business — stop customers drifting to competitors for a small discount.
  • Simple to run — no complicated points scheme, just load and go.
  • Professional & trusted — powered by QPay, a UK‑regulated FinTech.
  • Better than discounts — protect your margin while rewarding customers.

Case Study

How a trade counter kept their best customers loyal

The Challenge

Our top customers were shopping around for small discounts, and our margins were under pressure.

The Solution

We introduced QPay cards to reward our top electricians with flexible, prepaid loyalty rewards.

The Results

Customer retention increased by 20% in three months, and we stopped giving away discounts worth thousands.

+20%
Retention
£0
Discounting
2 wks
To roll-out
“We gave our top electricians QPay cards — they loved it, and we saw them coming back week after week instead of shopping around.”
Trade Counter Manager

What customers say

Testimonials

...

“The prepaid reward cards have been a game-changer for our business. By offering them as part of promotions, we’ve seen a real boost in repeat orders and customer loyalty. Our clients love the instant value, and it keeps them coming back to us instead of shopping around”
— Example Electrical Wholesaler
“We’ve used the Trade Reward Cards to attract new contractors and spark interest in our promotions. They’re simple to use, highly valued by our customers, and make our campaigns stand out. It’s been one of the most effective tools for growing our customer base.”
Head of Channel, PlaceholderCo
“The Quantum Card Services trade reward cards are flexible, easy to manage, and always well received by our customers. Unlike traditional giveaways, the cards give real choice and convenience. They’ve quickly become a core part of our marketing strategy for growth.”
National Sales Manager, DemoBrand

Partners

Who We Work With

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+ many more

Trusted by 50+ trade brands

FAQs

Frequently Asked Questions

When setting up a new Cardholder, do we need DOBs or just confirm 18+?

Dates of birth are required. We must perform mandatory PEP and sanctions checks on an ongoing basis. We will also have to check the cardholder’s identity. If you have an account with them and have already done this, we may be able to avoid duplication.

How long does a new card take to arrive after we submit details?

We order cards on Mondays and Thursdays. Delivery is typically within 10 working days.

Do you offer a Tax Certificate like Edenred?

No. Individual cardholders are responsible for any tax implications (e.g., Benefit in Kind). QPay does not provide tax certificates.

Who should customers contact if there are problems?

QPay has a dedicated customer service line (Mon–Fri, 09:00–17:30). Cardholders can also contact us via their online portal.

How do we transfer/load funds?

Upon receiving your load request, QPay issues two invoices: one for the 1.75% load fee and one for the load funds—each paid to separate accounts (details on the invoices).

Do you have launch literature we can share with customers?

We can provide standard Q&As and guidance. Ask us for the latest materials to suit your rollout.

What does this cost?

There will be a small set up fee after which we only charge for loading the cards and postage – give us a call to discuss.

Can we add future cards individually at no cost?

As long as we receive load funds when the cards are ordered the only ongoing costs are the load fee and postage.

Can we cancel cards for non‑payment and reclaim card balances?

No. Once loaded, funds belong to the individual cardholder and cannot be clawed back for non‑payment.

Can the cards be used for fuel?

Yes, but not at pay‑at‑pump. Use chip & PIN inside the kiosk.

Get started

Book a Demo

Tell us a bit about your business and we’ll get in touch.

  • 15‑minute walkthrough with a product specialist
  • See configuration, rewards, and reporting
  • No pressure. No commitment.

Prefer to call? Contact Dom, your local account manager: 0203 409 4432

We’ll only use your details to respond to your enquiry. We’ll reply within 1 business day.